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Frequently asked questions
Yes absolutely! All our subscriptions are available with gifting options. At checkout tick the box “this is a gift” and you will be able to select the subscription length (e.g. just for 6 months), when you would like them to receive the first box (e.g. start in March), and include a personalised gift message. Please note that boxes are still dispatched in line with the timings as per the above.
For all our subscriptions we keep a record of the books that have been sent, so you won’t receive the same books from us twice! (If you have received a one-off gift from us before or a subscription under a different name you may want to just drop us a note to let us know the book(s) you previously received from us so we can add these to the list though).
If you’re an avid reader and have read lots of books before you may wish to “choose your book from the hot list” each month. That way you are sure you are receiving a book you haven’t previously read.
For all our surprise books there is of course always a (small) risk that you may have read the book before. In the rare occasion this happens please drop us an email to happilyeverafterbookbox@outlook.com. You will be asked to return the book to us at your own expense and then we will include a new replacement book in your next box.
All our food items we include in our boxes are vegan friendly (including accidentally vegan) and for some products upon request, can be gluten free. However, a lot of our products may contain traces of allergens and are stored in an environment with some other allergens. We therefore do not advise our products for anyone with food allergies and advise you to read all food labels carefully before consuming.
One off book boxes and bookish gifts from our shop- will be dispatched within 5 working days. Please allow 2-7 working days for your box to reach you after dispatch.
Please note for all our subscription plans you can log in to your account at any time and view the expected dispatch date for your box. Subscriptions - The cut-off date for signing up to our subscription is the 15th of the month. Any sign ups before the 15th will be dispatched on the 20th of the month. Please allow 2-7 working days for your box to reach you after dispatch.
You can amend your details including shipping address, and payment details at any time by logging in to your account. If you are changing your address between 1st of the month and the 20th and are due to receive a box that month please also email us at happilyeverafterbookbox@outlook.com so that we can ensure that the address on your current order is reflected.
You can make changes to your subscription customisation choices by logging in to your account at any time. Please note that any revised survey answers will come into effect from the next renewal date, and they won't revise any existing orders. So essentially this means that any changes made after 1st of the month will only come into effect for the next months box.
e.g. on a monthly subscription, a change made to the genre on the 2nd of March will only come in to affect in Aprils box. But if the change is made on the 27th February then March box will reflect the change.
Yes, just log in to your account at any time and skip your next shipment! Choose how long you’d like to pause for and when you’d like to resume your subscription again.
Yes, you can cancel your subscription at any time by logging in to your account on our website. There is no minimum sign up length. However please note payments are taken on the 1st of the month so you may wish to cancel before this date if you do not wish to receive the next box. For any cancelations that have occurred after the 1st of the month, if payment has already been taken, we will dispatch your box as normal on the 20th of the month but no further payments will be taken.